Frequently Asked Questions

1. How long does delivery take?

Orders are processed within 1–3 business days. Delivery typically takes 4–7 business days across India.

2. Do you offer free shipping?

Yes, we offer free shipping across India on all prepaid orders.

3. Can I return or exchange my order?

We offer a size exchange within 7 days of delivery. Refunds are only applicable in case of damaged, defective, or incorrect products.

4. What if I receive a damaged or wrong item?

Please record a continuous unboxing video and contact us within 24 hours of delivery for assistance.

5. How do I track my order?

Once your order is shipped, tracking details will be shared via email or WhatsApp.

6. How do I choose the right size?

Please refer to our Size Guide before placing your order. If you need help, feel free to contact us.

7. Do you offer Cash on Delivery (COD)?

(COD available / COD not available — jo tum rakh rahe ho)

8. How can I contact Vizaryx?

You can reach us via email or WhatsApp during our support hours. We aim to respond within 24 business hours.